Teddy

What a bother, internet access problems

Hi Peoples!

Mama and I haven’t been around because of this;

a broken down no good modem.

Mama didn’t know what was wrong last Saturday but she could not get online so anything she wrote didn’t go anywhere.

Sunday she called the internet access people and a recording said the wait time for assistance was about 90 minutes.   Mama hates being on the phone so she just hung up.  But I told her if she didn’t talk to them she couldn’t be online.  She said she would try again Monday.  And she did.  The wait was only 5 minutes.

A nice man, Mario, figured out the problem and ordered her a new modem.  She got it Wednesday and installed it on Thursday.  Of course, I helped, making sure all the cables were the right color and plugged in the right places.

She did have to call the access people again but there was no wait and a nice man, Tim, got everything in working order.

This computer stuff is sometimes a bother–like when there is no communication.  And when you have a computer user like Mama who is a non-techie it is a big bother.  I don’t know much about computers but then I am a cat, you know, and we have our priorities and limits.  But, I did what I could.

I checked to make sure we were all plugged in and powered up before we said good-by to the nice man.  Didn’t want to have to call back and be on hold.   That would have made Mama cranky and we really don’t want that.

And here is the brand new working just fine modem

This trouble-shooting stuff has worn me out

time for a snooze.

Click on the badge to see other Six Word Saturday posts.