Today I was out and about walking and shopping.
I shopped in three stores.
Two of them had friendly, but not clingy, staff.
They asked if I needed help.
If I did they helped if not they left me alone
but did come back after awhile to see if I was still doing okay.
When I was ready to check out they were right there to help.
Good customer service. Nice places to shop.
The third place was so different.
No one asked if I needed help.
When I did have a question about the price of an item
I was buying…it rang up different than the sign on the shelf…
I was told what it rings up as is right the sign was probably wrong.
I asked if it could be checked…probably wrong didn’t seem definitive to me…
I was told no the cash register is usually right.
Somehow “probably and usually” doesn’t seem like good customer service.
Bad customer service. Not a nice place to shop.
I have always had jobs that were sales and customer oriented.
What I learned is that sales are better when the atmosphere is pleasant and friendly.
I also learned that whatever I am feeling or thinking
is not as important as the customer.
Maybe I am leaving ditzy behind and becoming crotchety with old age.
Today, I think I don’t like crotchety so I probably won’t go back
to the usually unfriendly unhelpful store any time soon.